Students Grievance Redressal Committee

  Grievance Redressal System is a vital part of any administration. It is the responsibility of the College Administration to provide a secure and contented environment to all its students. The Grievance Redressal Committee has been formed in the College as per the DoTE /AICTE guidelines to redress the grievances of the students. Since the inception of the college, the Committee has been under the direct purview of the Principal.

The grievances received by the Principal are forwarded to the concerned Committee members who look into the problems depending upon the seriousness of the issue.

The Committee has been continuously striving to take the best efforts possible to create a harmonious and conducive atmosphere to everyone in question.

Students can mail their grievance at [email protected]

Functions of the Grievance Redressal Committee

• 1. To accept written/online grievances from students related to the system.
• 2. To create and implement a mechanism to handle the reported grievances.
• 3. To forward the findings to the Management if necessary for further action
• 4. To listen, record and scrutinize the grievances submitted to them by the Students and take necessary steps immediately.
• 5. To attend to the grievances based on the authenticity and gravity of the criticisms made.
• 6. To represent the grievances to the concerned section which may include maintenance, transport, academic, amenities etc
• 7. To convene periodical meetings to discuss whether the grievances have been settled.
• 8. To make a follow-up of these matters at regular intervals till their final disposal.
• 9. To maintain strict confidentiality, if necessary.

Composition of College Grievance Redressal Cell

Ombudsperson
Dr. A. Mala, Formerly Principal, ACGCET, Karaikudi, B4, Silver Spring Apartment, Perumal Nagar 3rd Street, Nanganallur, Chennai - 600 061. Mobile No. 9442550564
Chairperson
Dr. B. Giriraj, Principal	[email protected]
Members
Dr. V. Mohan Sivakumar, Chief Advisor-Students Union & HoD, Department of Mechanical Engineering	[email protected]
Dr. M. Arasu, HoD, Department of Foundry Technology	[email protected]
Mrs. S. Sasikala, HoD - Incharge, Department of Electrical and Electronics Engineering	[email protected]
Invitee
Mr. V.Balakannan (23DR09), II DAM	[email protected]

  All the students enrolled at PSG Polytechnic College have the right to appeal any academic matter in which they feel that they have been treated unfairly. Examples of student problems: Disputes over Grades, Course Requirements, Faculty or Staff Conduct, Fines and Administrative Policies and Procedures.

  If any problem arises and is not resolved informally, students may file a grievance with the College Grievance Redressal Cell (CGRC) of the College. Any type of student complaint or problem may be presented to the Students Grievance Cell (SGC) for official review. The campus hearing body follows a set of formal procedures as per DoTE /AICTE Guidelines. A Student Representative (Ombudsman) will assist students in presenting their case along with the guidance of the members of the committee as well.

 

Any student who wishes to file a grievance can contact the chairperson of College Grievance Redressal Cell (CGRC) in the college office.

or

Students can file the grievance online.